MGM Grand Las Vegas Hotel Casino management

Hackers also want the personal information of some 40-odd million MGM Rewards loyalty club members. It's basically sent MGM back to before, where it began they're somewhere back in the 1950s, right now, trying to claw their way back to the 21st Century.' There's the retail point-of-sale, restaurants, stores and so on. There's the slot management system, there's a table games management system. 'Not only that, you have an intricate cat's cradle of technologies that are interacting with one another.

'It's many, many points of sale,' said McKee. There are many reasons a casino company would be targeted by hackers - and this episode with MGM isn't their first rodeo with attacking the gaming industry - but a big one is the complexity of their high-tech, multi-faceted revenue stream. And that's millions, if not 10s of millions of dollars of market capitalization that it's losing by the minute.” And MGM stock since the story broke has been headed in one direction, and that's down. And secondly, and perhaps more serious, is the loss of market capitalization to the company. 'One is the cost to remain remediating everything that the hackers have done and installing new security systems, the old ones having been breached. What kind of impact will it have on MGM Resorts, or Las Vegas?įor the company, Casino Life Editor in Chief David McKee lists two huge hits it will likely take outside of lost casino revenue. Guests and employees have been frustrated. There are now reports that Caesars Entertainment was hacked and ultimately paid a ransom. It’s also been reported that the incident might have been enabled through a conversation hackers had with an MGM help desk operator.Īnd this might not be the only time it’s happened to a large casino company. On social media, people posted photos and videos of offline slot machines, snaking lines at the registration desk lines and casino staff using clipboards and pencils. And observers say millions of dollars have probably been lost.

Meanwhile, it’s been reported that corporate email and reservation systems were knocked out. The multi-billion dollar company on Sunday revealed the issue publicly but hasn’t said much beyond that. Hackers have claimed responsibility for the cyber issue that seems to have brought down many of the online operations for MGM Resorts.

MGM Grand Las Vegas Hotel Casino management